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RingCentral http://www.ereviewguide.com/media/reviews/photos/thumbnail/260x200c/bc/28/a7/_ringcentral_1314501330.jpg

August 28, 2011    
 
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Publisher Details

VoIP Details

Free Phone Adapter
Yes
Business Plans (PBX)
Yes
Unlimited Minutes
Yes

Phone Power is a VoIP Service with Voice over Internet Protocol plans and other communication solutions for Office, Mobile, Fax and 800 Numbers, for Home and Business users by Publisher RingCentral, Inc.

RingCentral Summary

RingCentral is a communication service ideal for small businesses. What it does is provide a single toll-free number that may be connected to any phone including one's home and cell phone number. This convenient service allows for still growing businesss to connect with their customers all the time, ensuring that the venture grows as its reputation for reliability accumulates. RingCentral provides a variety of plans for its users which normally include unlimited calling, unlimited faxing and a thousand minutes of free toll-free calls. Prospective clients have the option of choosing from different plans specially designed for small, growing or already mature businesses.

RingCentral Features

RingCentral offers a wide range of features starting from basic call forwarding, call logs, call queues and call transfer. Additionally, they have call screening, giving businesses the option of reviewing and managing their blocked callers list. Aside from these basic traits, options like Click-to-Call Me or Click-to-Call Out are also available. The former allows businesses to place an embedded button on their web site and e-mails, providing an even more accessible way for consumers to reach the company at no additional cost to the consumer. On the other hand, the latter feature makes it easier for the business to contact the consumer, providing automatic dialing whenever possible. Optional features at an added cost are also available for those who want to polish their answering service. These include the DigitalLine option which allows addition of digital phone lines anywhere at anytime with the use of the internet. More features are also made available to increase convenience and professionalism in any business.

RingCentral Pricing

Service pricing of RingCentral is competitive but reasonable. It is divided into different plans that consumers can choose from, ranging from the least expensive RingCentral Pro to the RingCentral Office. RingCentral Pro comes with 100 minutes per month along with ten extensions while the Office plan allows for unlimited minutes and extensions for its users. Plans may be done monthly or annually with the most basic coming at 9.99USD per month.

RingCentral Customer Support

The difference between RingCentral and other VoIP providers is that it doesn't require any type of hardware of software to be utilized. The program works solely through internet connection, making the whole installation process amazingly simple. Their support section is also very informative, containing videos and web tutorials that would be able to help beginners. An around-the-clock tech support is then made available to answer further questions from its costumers.

RingCentral Additional Perks

RingCentral is also working towards creating applications for iPhone, Blackberry and Android, making it easier to keep track of the system via phone. Since this is offered by RingCentral absolutely for free, most users are encouraged to try this out for themselves. The service also features Internet fax, which allows sending and receiving faxes via email along with a free software for managing and editing.

RingCentral Review

Although it may sound complicated at first, RingCentral actually comes with a very basic format for simple use. What this entails is account registration which is easy enough, followed by the assigned central number for the business. After this, the next step would be tailoring the features to suit the needs of the business which includes the auto-attendant, call forwarding and even call routing. The great thing about RingCentral is that entrepreneurs have the choice of what plan to use for their business. This way, they have the option of adding or removing unneeded features in order to save up on operation expenses. Compared to other options, the RingCentral service is definitely
more affordable although it can be a little confusing when utilizing the additional features of the facility.

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