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Media Temple

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October 26, 2011    
 
3.8 (1)
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Publisher Details

Hosting Details

Server Locations
  • Ashburn, Virginia, United States
  • El Segundo, California, United States
Bandwidth
Limited
Disc Space
Limited
Control Panels
  • Parallels Plesk Panel
  • Proprietary
  • iPhone Control Panel

Media Temple is a Web Hosting Service for Webmasters, Web Publishers, Ecommerce and maintained by Media Temple, Inc.

MediaTemple Summary

MediaTemple is a webhosting service established in 1998. It offers world-class service in hosting websites, virtual servers, applications, email, and rich content. Based in Los Angeles, California, the webhosting service has been providing consumers and business alike with professional-grade service. It has been serving over 100,000 customers on more than a million websites across the US.

Composed of 180 employees, MediaTemple has earned awards for its world class service. Its US-based customer support department is serving 24 hours a day, 7 days a week and accommodates reports and questions from over 60 countries. Its goal is to provide web hosting service that costs only $20 a month.

MediaTemple Features

With MediaTemple, users can host up to a hundred web sites under one single account, and that means $20 a month for 100 web sites. A site is powered by a full server grid, guaranteeing fail-free loading no matter how high the traffic is. Its grid service is totally different than the ones used by conventional hosting plans. Using MediaTemple will give customers the best in dedicated and shared hosting service plans without any compromise. Website owners will have a full access to0 the site’s entire server grid, eliminating down-time even under traffic spikes.

Similar to the leading hosting companies, MediaTemple boasts a complete range of features for the backend cpanel such as PHP MYAdmin, Database Management, Cron Jobs, Analytics, Email, iPhone Control and more.

MediaTemple Customer Service

MediaTemple’s customer support is good. The reps respond quickly to any related questions and they seem to know what they are talking about. The reps are knowledgeable and can think really fast. Aside from calling the customer support, MediaTemple also has Twitter and Skype accounts where customers can ask their inquiries, which are answered right away. MediaTemple also has a full database of troubleshooting info and tutorial videos that customers can use if there are any problems regarding this webhosting provider.

MediaTemple Reliability

MediaTemple guarantees 100% uptime, no matter how much the traffic is. The provider makes sure that each page load fast to prevent timeouts. It also prevents a page from taking up too much time, which can result to timeouts.

MediaTemple Review

MediaTemple is an entirely different system than a conventional webhosting plan. With MediaTemple, a developer can have up to a hundred sites in one account. This is good news to those who do web development or put up websites as a business. MediaTemple’s service allows users to pay only a small amount of money for the monthly or even yearly service. It is a great way to save and earn money for putting up websites at the same time.

When using a shared hosting provider, a website has the same server with other sites. A website shares server resources, with a limited processing time. This only means that even if a site is efficiently configured, it still will experience timeout whenever there’s excessive traffic. A timeout can also take place when a page loads very slowly or takes up too much time to process loading. A dedicated hosting provider uses a server that is more powerful and uses less processing time. However, a dedicated hosting usually is more expensive, and can range from $80 to a thousand dollars a month. It all depends on the hosting company or the hosting plan.

MediaTemple’s servers are very fast and reliable for a shared hosting category but they do offer dedicated solutions for individuals with a different demand. Of course dedicated servers would be much faster but it is more costly for a reason, but MediaTemple’s server response time is competitive. The downside is it is limited to 6 MySQL users, though you can upgrade it to MySQL Container that allows 15 users, for an additional cost of $20 a month.

So far, MediaTemple’s technical support is great. Normally, an inquiry takes less than a day to get answered and solved. The technical support representatives are really knowledgeable and know what they are doing. Support tickets get replies almost immediately, and the best thing is you can now tweet your inquiries to the reps via @mediatemple. Mediatemple’s customer support is by far one of the best.

If you want to have the real deal, go for MediaTemple. Its best feature is the grid service and it is one of the best web hosting companies that can provide first class service at a minimum price. If you compare it with other shared webhosting facilities, or even with certain dedicated servers, MediaTemples will still be one of the best.

User reviews

Average user rating from: 1 user(s)

Overall rating 
 
3.8
Price 
 
3.0  (1)
Reliability 
 
3.0  (1)
Support 
 
4.0  (1)
Speed 
 
5.0  (1)
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Media Temple was my business host at one time. For a smaller site, it was great. However, once my site started getting too much traffic for the shared hosting plan to handle, I had a lot more downtime than I expected. I wish they had automatic upgrades as needed, rather than having to go back and upgrade myself once I noticed the site was down. I'm also not impressed with their DNS handling as you get into the dedicated server stage. I shouldn't have to call support for each domain I add.
Overall rating 
 
3.8
Price 
 
3.0
Reliability 
 
3.0
Support 
 
4.0
Speed 
 
5.0
Reviewed by rellabit June 12, 2013
Top 50 Reviewer  -   View all my reviews (5)

Good for smaller sites

Media Temple was my business host at one time. For a smaller site, it was great. However, once my site started getting too much traffic for the shared hosting plan to handle, I had a lot more downtime than I expected. I wish they had automatic upgrades as needed, rather than having to go back and upgrade myself once I noticed the site was down. I'm also not impressed with their DNS handling as you get into the dedicated server stage. I shouldn't have to call support for each domain I add.

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