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Hostgator

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November 01, 2010    
 
4.6 (4)
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Publisher Details

BBB Listing

Hosting Details

Server Locations
Houston, Texas, United States
Bandwidth
Unlimited
Disc Space
Unlimited
Control Panels
  • cPanel
  • WHM (Web Host Manager)

Hostgator is a Web Hosting Service for Webmasters, Web Publishers, Ecommerce and maintained by HostGator.com LLC.

Hostgator Summary

HostGator is a popular hosting company started by Brent Oxley in 2002. Since then, the company has staked its claim on the online property market and is a renowned leader in providing shared, dedicated, and reseller hosting. The company is based in Houston Texas, and has been named one of the fastest growing companies in the USA for 2008. It has over 200 employees and offers 24/7 customer support. HostGator currently plays host to over 2,500,000 domains.

Hostgator Pricing

Shared hosting services start at $4.95 a month. This is an average rate among US-based hosting services provider. What makes HostGator stand out is that this basic rate comes with unlimited space and bandwidth. Their reseller and dedicated server deal packages are also reasonable and aptly featured.

Hostgator Reliability

HostGator’s data center is located in Dallas, Texas at The Planet’s sprawling technology center. Each server facility comes with multiple TXU electrical grids, DataTrax monitoring system, and 4800 volts of input power. The company ensures an uptime of 99.9%.

Likewise, each server is equipped with the cPanel administration interface, one of the industry’s best and most user-friendly; and is protected by SpamAssassin and other requisite spam, malware, and virus protection software.

Hostgator Review

HostGator gained ground partly because of its SiteStudio software. The server-installed software allowed users to create their own beginner websites with just a few clicks on the mouse.

Likewise, HostGator is one of a few hosting companies doing their share for the environment. The company has Renewable Energy Credits in wind power, enabling them to impact ecological conservation efforts.

Also, many laud HostGator for the efficiency and helpfulness of their customer support services. While many offer 24/7 support, only a few hosting companies are able to ensure that their support is at par with what the customer really needs.

User reviews

Average user rating from: 4 user(s)

Overall rating 
 
4.6
Price 
 
4.3  (4)
Reliability 
 
4.8  (4)
Support 
 
4.5  (4)
Speed 
 
5.0  (4)
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I've tried several hosting services through the years but Hostgator is the best one, by far. I have only used their shared hosting so can't speak for their other plans but I think most people use shared anyway. Unlike some inexpensive hosts, Hostgator doesn't oversell their servers so you don't have the problems that you do with many low-budget hosts. I have 4 accounts through them for different groups of sites. One account is just because of the script I am using requires it to be the only site in the space. Another has 5 membership sites on it with no issues at all with speed. The customer service department is fantastic. Any question or issue I've ever had has been taken care of within minutes via their live chat. I refer everyone to Hostgator now.
Overall rating 
 
5.0
Price 
 
5.0
Reliability 
 
5.0
Support 
 
5.0
Speed 
 
5.0
Reviewed by bookman December 03, 2011
Top 50 Reviewer  -   View all my reviews (5)

The best shared hosting around

I've tried several hosting services through the years but Hostgator is the best one, by far. I have only used their shared hosting so can't speak for their other plans but I think most people use shared anyway. Unlike some inexpensive hosts, Hostgator doesn't oversell their servers so you don't have the problems that you do with many low-budget hosts. I have 4 accounts through them for different groups of sites. One account is just because of the script I am using requires it to be the only site in the space. Another has 5 membership sites on it with no issues at all with speed. The customer service department is fantastic. Any question or issue I've ever had has been taken care of within minutes via their live chat. I refer everyone to Hostgator now.

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If you are building an online business, especially involving having many smaller niche sites, then I highly recommend using HostGator. They KNOW internet marketing and that makes things so much easier than some of the hosting services that are unfamiliar with the ecommerce scene.

You can't beat the price for shared hosting. I pay under $9 per month and that account has over a dozen websites so far. Support is fantastic and fast – they've handled my questions within 5 minutes through live chat. I've also had them call me two or three times, just to check if I need anything. Now that's great service!

A lot of hosts now require an annual payment but HostGator still takes monthly payments, by credit card or PayPal. This is so convenient. When you pay for a whole year, you're locked into using it or losing your money. I really liked the fact that I could test HostGator out before paying yearly. Now that I know I like them, I'll save even more money by going for the annual subscription from now on.
Overall rating 
 
5.0
Price 
 
5.0
Reliability 
 
5.0
Support 
 
5.0
Speed 
 
5.0
Reviewed by live2write October 20, 2011
Top 50 Reviewer  -   View all my reviews (5)

HostGator is awesome!

If you are building an online business, especially involving having many smaller niche sites, then I highly recommend using HostGator. They KNOW internet marketing and that makes things so much easier than some of the hosting services that are unfamiliar with the ecommerce scene.

You can't beat the price for shared hosting. I pay under $9 per month and that account has over a dozen websites so far. Support is fantastic and fast – they've handled my questions within 5 minutes through live chat. I've also had them call me two or three times, just to check if I need anything. Now that's great service!

A lot of hosts now require an annual payment but HostGator still takes monthly payments, by credit card or PayPal. This is so convenient. When you pay for a whole year, you're locked into using it or losing your money. I really liked the fact that I could test HostGator out before paying yearly. Now that I know I like them, I'll save even more money by going for the annual subscription from now on.

Was this review helpful to you? 
Hostagtor has been one of the most successful web hosting companies for a reason. Their uptime is exceptional and the support is very responsive. I had signed up for the Baby plan by using a coupon code which provided free hosting for a month. I was pretty satisfied with the result and paid for a year of hosting at one go! I think their price for shared hosting should be reduced for the monthly plan to make them more feasible for home users.

I host 4 domains in the same plan and I have never faced any performance issues till now. The websites generate good amount of traffic but nothing extraordinary. They do advertise unlimited disk space and bandwidth for shared hosting but as we all know, nothing is really unlimited.
Overall rating 
 
4.5
Price 
 
4.0
Reliability 
 
5.0
Support 
 
4.0
Speed 
 
5.0
Reviewed by web January 16, 2014
Top 50 Reviewer  -   View all my reviews (5)

Decent web host

Hostagtor has been one of the most successful web hosting companies for a reason. Their uptime is exceptional and the support is very responsive. I had signed up for the Baby plan by using a coupon code which provided free hosting for a month. I was pretty satisfied with the result and paid for a year of hosting at one go! I think their price for shared hosting should be reduced for the monthly plan to make them more feasible for home users.

I host 4 domains in the same plan and I have never faced any performance issues till now. The websites generate good amount of traffic but nothing extraordinary. They do advertise unlimited disk space and bandwidth for shared hosting but as we all know, nothing is really unlimited.

Was this review helpful to you? 
After many months of searching I decided to use Hostgator, especially as so many people recommend them. So far things have gone pretty well, though I don't think the pricing is as competitive as it used to be.

Do be prepared to prove your identity when you open an account with them. Not everyone will be comfortable with this, so check out the processs before committing yourself.

I've only needed to contact them once or twice so far, but the service response was fast and good.
Overall rating 
 
4.0
Price 
 
3.0
Reliability 
 
4.0
Support 
 
4.0
Speed 
 
5.0
Reviewed by Galzaponi March 16, 2012
Last updated: August 03, 2013
Top 50 Reviewer  -   View all my reviews (5)

Reliable but not the cheapest deal

After many months of searching I decided to use Hostgator, especially as so many people recommend them. So far things have gone pretty well, though I don't think the pricing is as competitive as it used to be.

Do be prepared to prove your identity when you open an account with them. Not everyone will be comfortable with this, so check out the processs before committing yourself.

I've only needed to contact them once or twice so far, but the service response was fast and good.

Was this review helpful to you?