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DreamHost

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October 28, 2011    
 
3.3 (3)
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Publisher Details

BBB Listing

Hosting Details

Hosting Company
New Dream Network, LLC
Server Locations
Los Angeles, California, United States
Bandwidth
Unlimited
Disc Space
Unlimited
Control Panels
DreamPanel

DreamHost is a Web Hosting Service for Webmasters, Web Publishers, Ecommerce and maintained by New Dream Network, LLC.

DreamHost Summary

DreamHost is a web hosting service that uses Apache, lighttpd and nginx servers and runs on Debian GNU/Linux OS. Their services consists of shared, VPS and dedicated webhosting. Shared hosting makes putting up a website much cheaper than compared with VPS or dedicated. A shared hosting service such as DreamHost is ideal for new bloggers, small websites, online stores, small-scale photo blogs and more but they can handle users with a higher demand with either VPS or dedicated web servers.

DreamHost Features

DreamHost offers unlimited disk storage and up to 50 GB of space for backup files. It has unlimited monthly bandwidth and unlimited domains. DreamHost provides email accounts for users and uses Debian Linux Operating System. The unlimited storage and bandwidth terms are only included in a shared hosting package.

Additional features include POP/IMAP/SMTP access, email access, mail and spam filtering with SpamAssassin, use of Gmail with the domain’s own email address (for example: me[at]mywebsite.com), unlimited announcement and discussion lists and automatic email responders.

DreamHost assists in domain registration for free. It also offers free domain privacy on WHOIS. It also offers unlimited domains and subdomains and custom DNS. It gives a website a unique IP address and offers superior web security. It uses WebDAV, has Snapshot Data Backup, Daily Access Statistics and gives web administrators access to log files. Using DreamHost webhosting also gives users access to a DreamBook.com account that is ad or banner-free. It allows real video and audio streaming, QuickTime streaming, and Snapshot Data backup. Aside from these features, DreamHost also gives $75 worth of Google Adwords credit.

In terms of programming, DreamHost supports PHP5, Perl, Python, and Full Unix Shell. It also allows Ruby On Rails, SSI, CVS Repository,Canned CGI Scripts, and Full Unix and Crontab access.

It is user-friendly, letting users manage their accounts easily using the intuitive user interface called DreamPanel. With its One-Click Installer, set up is quick and simple. It can install and organize a blog in just a matter of minutes.

DreamHost Customer Support

Its technical support is available 24 hours a day, 7 days a week and the reps are reachable via chat, email or even by phone. Users can even search the DreamHost official website for answers to basic DreamHost-related questions. There is also an online discussion forum where users interact with users. DreamHost guarantees 100% uptime and swears to give money back if users are not 100% satisfied.

DreamHost Reliability

Since DreamHost promises 100% uptime, users are guaranteed that it is reliable or they will get their money back. DreamHost is very reliable even under huge traffic surge. By simply adjusting bandwidth, websites are guaranteed to load completely.

DreamHost Review

DreamHost has been around for at least 12 years, and it has already established its place in the webhosting community. DreamHost offers different features that are available for a little fee. It has different packages that offer the basic features plus addons.

One of the features DreamHost have is the unlimited storage space but it also offers unlimited bandwidth which is very common with most shared webhosting services. How efficient and reliable these shared hosting packages is, can be very different from one hosting company to another. For a little added fee, users can take advantage of DreamHost’s additional options such as unlimited domains and email accounts.

Upon signup, users will get one domain, including a whois privacy profile. A Whois privacy feature is not very common with webhosting services and this is one feature that makes DreamHost a notch higher than regular hosting services.

What’s great about DreamHost is that it allows unlimited data transfers and also provides backup with unlimited storage. And not like any other webhosting companies, DreamHost has its own user interface (DreamPanel) that allows quick installing and processing. On top of these, DreamHost also has a reliable technical support that is available any hour of the day and any day of the week.

Overall, DreamHost is one of the top-rated webhosting services that is guaranteed to provide only the best in terms of webhosting.

User reviews

Average user rating from: 3 user(s)

Overall rating 
 
3.3
Price 
 
3.7  (3)
Reliability 
 
2.7  (3)
Support 
 
3.3  (3)
Speed 
 
3.7  (3)
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The best thing about Dream Host, to me, is the fact that they are very environmentally conscientious. Not only are they careful to limit their consumption of energy, they also take great strides to offset what they must use that they cannot get around. They even offset the gas they use in their cars getting to work! I think that is really cool, and great that they are working so hard to keep their business green!
Overall rating 
 
4.3
Price 
 
4.0
Reliability 
 
4.0
Support 
 
5.0
Speed 
 
4.0
Reviewed by Sharell December 13, 2011
Top 10 Reviewer  -   View all my reviews (7)

It's Green!

The best thing about Dream Host, to me, is the fact that they are very environmentally conscientious. Not only are they careful to limit their consumption of energy, they also take great strides to offset what they must use that they cannot get around. They even offset the gas they use in their cars getting to work! I think that is really cool, and great that they are working so hard to keep their business green!

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The prices are cheap, almost a free host. Control panel interface is easy to work with and the speed is alright, atleast for my sites. Been with several hosts before, some pricier and about the same in quality. Sometimes when I'm traveling and need to make some adjustments on some file or change a few lines from a script, I have no problem login from a mobile device via ssh and make the appropriate changes. My latest contract is with dreamhost and so far I have had no bigger issues. I would recommend dreamhost to anyone in need of a cheap host for smaller sites.
Overall rating 
 
3.8
Price 
 
5.0
Reliability 
 
3.0
Support 
 
4.0
Speed 
 
3.0
Reviewed by Harrisix November 21, 2012
Last updated: November 26, 2012
Top 100 Reviewer  -   View all my reviews (1)

Prices Are Cheap

The prices are cheap, almost a free host. Control panel interface is easy to work with and the speed is alright, atleast for my sites. Been with several hosts before, some pricier and about the same in quality. Sometimes when I'm traveling and need to make some adjustments on some file or change a few lines from a script, I have no problem login from a mobile device via ssh and make the appropriate changes. My latest contract is with dreamhost and so far I have had no bigger issues. I would recommend dreamhost to anyone in need of a cheap host for smaller sites.

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Stay away from this company if you value your business, and I’ll tell you why:

I have been a customer of Dream Host for about 15 years. In the early years they were very good and very helpful. I had 4 dedicated servers with them. However, in the last few years they started having down time issues and other problems. Worst of all, their customer support was really hard to get a hold of. When they did reply they did not offer much help and you had to wait until they would reply again the next day.

However, it was nothing compared to what happened to me this year. They told me that they would be moving my server. I was OK with it and it was presented to me as a no big deal event. When the move has happened all of my websites have broke. I have websites who make money and some are just there to uphold my web presence and reputation. I have contacted Dream Host support and it was about 3 days!!! after when they finally got back to me!

Three days of having all of my websites down!!!

But even that is not the worst part. They accused me of having my website improperly coded and told me it was a web development issue. Of course, I told them that the sites have been working for years and the move was the one that broke it all. I investigated myself what broke and guess what? Most permissions were not carried over and were missing. Mounts and some packages were missing as well.

Once again, I contacted them telling them that they are screwing with my web presence and my income. I told them what I found out why everything broke. Even though this was a matter of permissions, mounts and packages that were not carried over by the Dream Host team in the move – I was, once again, told that it was my fault and I had to fix it since it was a “web development issue”.

Finally, they sent me an email and told me they did not want to host my websites anymore!
I’m extremely disappointed. Needless to say I ran away to another hosting company who was happy to have a loyal customer who has never missed a payment!

Stay away from this company if you value your business!
Overall rating 
 
2.0
Price 
 
2.0
Reliability 
 
1.0
Support 
 
1.0
Speed 
 
4.0
Reviewed by kidalex June 08, 2016
Top 100 Reviewer  -   View all my reviews (1)

Stay away if you value your business and reputation!

Stay away from this company if you value your business, and I’ll tell you why:

I have been a customer of Dream Host for about 15 years. In the early years they were very good and very helpful. I had 4 dedicated servers with them. However, in the last few years they started having down time issues and other problems. Worst of all, their customer support was really hard to get a hold of. When they did reply they did not offer much help and you had to wait until they would reply again the next day.

However, it was nothing compared to what happened to me this year. They told me that they would be moving my server. I was OK with it and it was presented to me as a no big deal event. When the move has happened all of my websites have broke. I have websites who make money and some are just there to uphold my web presence and reputation. I have contacted Dream Host support and it was about 3 days!!! after when they finally got back to me!

Three days of having all of my websites down!!!

But even that is not the worst part. They accused me of having my website improperly coded and told me it was a web development issue. Of course, I told them that the sites have been working for years and the move was the one that broke it all. I investigated myself what broke and guess what? Most permissions were not carried over and were missing. Mounts and some packages were missing as well.

Once again, I contacted them telling them that they are screwing with my web presence and my income. I told them what I found out why everything broke. Even though this was a matter of permissions, mounts and packages that were not carried over by the Dream Host team in the move – I was, once again, told that it was my fault and I had to fix it since it was a “web development issue”.

Finally, they sent me an email and told me they did not want to host my websites anymore!
I’m extremely disappointed. Needless to say I ran away to another hosting company who was happy to have a loyal customer who has never missed a payment!

Stay away from this company if you value your business!

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